How we process and protect your data, and what rights you have.
We collect personal data that you voluntarily provide to us via our contact form: your name, email address, phone number, and the content of your message. We also collect technical data such as IP address, browser type, and operating system to ensure the security and functionality of the website. This information is used exclusively to process your inquiry and to improve our offering.
Our website uses cookies that are necessary for operation (session cookies). In addition, we use analytics tools that collect anonymized usage data – for example, which pages are visited and how long you stay on the page. This data helps us optimize the user experience. You can disable the storage of cookies at any time in your browser settings.
Your data is used only for processing your inquiry, providing the website, and for internal statistical evaluations. Data is not shared with third parties unless we are legally obligated to do so. We store your data only as long as necessary for the respective purpose – typically a maximum of 12 months after the last interaction.
You have the right at any time to access, correct, delete, and restrict the processing of your personal data. You may also object to processing and revoke your consent at any time with effect for the future. For requests, please contact the address listed below. We will respond to your request within 30 days.
We work with selected service providers who assist us with hosting, email delivery, and analytics. These processors are contractually obligated to comply with the GDPR. Data is transferred to third countries only if an adequate level of data protection (e.g., through EU Standard Contractual Clauses) is ensured. We never share your data with unrelated third parties for advertising purposes.
If you have questions about the collection, processing, or deletion of your data, you can reach us at: info@cikolatahaber.com or by mail at Ayse-Noack-Platz 56. You can contact us by phone at (0921) 7776079. We will respond to your inquiry within 14 business days. This policy was last updated on March 15, 2025.